SEO Chat on Twitter

Outstanding SEO learning tool

Once a week check out #SEOChat on Twitter at 8pm Central Time

On Thursdays at 8pm Central time the wonderful folks at www.seo.com put on a twitter chat about Seo.  You can view the #SEOChat weekly summary at  www.searchmarketingweekly.com .  Ash Buckles, the president at SEO.com and Greg Shuey, VP of client services are the usual hosts.

I use Tweetdeck and have a column within Tweetdeck to follow #SEOCHAT. #SEOChat is the hashtag for the weekly SEO discussion. It is a fast paced discussion with the added fun challenge of having to make answers in 140 characters or less.  This week I had a question on using Regular Expression or Regex, in Google Analytics, since Regex was a component of one of the answers given by guest Rachael Gerson (@RachelGerson). The summary of Rachael’ chat can be found at http://www.searchmarketingweekly.com/summary-google-analytics-uncover-seo-opportunities-seochat-rachael-gerson/

#SEOChat participants are extra helpful

Ash Buckles of seo.com (@ashbuckels) and Annie Cushing (@AnnieCushing) from www.Blueglass.com both sent me messages with extra resources to check out.

Ash suggested a book by Ben Forta (@BenForta) Teach yourself Regular Expression in 10 minutes – available on Amazon.

Annie Cushing has written two great articles on Regular Expressions for beginners

 

Annie is reportedly a shoe aficionado :) .

If you enjoy learning about SEO, #seochat is fun place to hang out.  If you get really fiesty, Alan Bleiweiss might call you an A$shat but usually with a smile. You can read more about Alan at http://alanbleiweiss.com/

Scott Dodge of www.scott-dodge.com  also had the suggestion to get my GAIQ or Google Analytics Individual Qualification. Excellent idea, Scott!

Items to negotiate on in a new home sale contract

New home sale negotiation

At first glance it may seem the easiest thing to negotiate on a new home sale is the price. My experience suggests another way. Remember in a builder’s mindset the house is perfect. Almost like a child. They do not think their baby is ugly or deserving of a discount. They probably have an accountant too who is telling them they need to hit a certain price.

So how do you approach it?

Instead of price reductions, ask for item additions in the contract which add value to the home. The builders are generally marking up the add on items, so if they give the additional items either for free or for a reduced amount it does not hurt the builders ego or bottom line as much.

Examples of things to ask for

  • Basement finish
  • Bath room finish
  • Extra decor allowances such as
    • flooring -
      • carpet (grade, decorative stair runner, etc.)
      • hardwood (grade, stain, finish, width, more areas of the house than normal)
      • tiles (grade, size, angle of installation, variation, more areas)
    • tile for baths or kitchen(grade, size, angle of install, variation, more areas, decor patterns)
    • cabinet (grade of wood,
    • paint (additional colors, deep colors, etc.)
    • sprinkler (zones, grade, landscape area,
    • sod (whole lot)
    • lighting (allowance, fans, etc.)
    • plumbing (grade or style of fixtures, additional locations, pot filler by stove, extra exterior spigots, 2nd shower head in master bath, etc.)
    • counter tops (material, edges, thickness, amount, edges, corners)
  • HVAC – higher efficiency furnace or AC
  • Zoned HVAC, ‘regular’ or electronic damper
  • Closing costs
  • Extended home warranty
  • Garage door openers and remotes (Thanks Stephanie Kulp)

Negotiating a new construction sale and understanding agency

Negotiating a new construction home sale

So your client wants to build a home. New versus resale. Buckle up, it could be a very fun ride.

Make sure your clients understand agency

Almost always the nice folks in the subdivision sales office represent the seller, new home builder or developer. Occasionally there is someone just making sure the office does not burn down but usually the on site agent is either a seller agent or designated seller agent.

On site agents are very nice smiley and helpful. They should be. It is a retail sales job. Just like walking into Nordstrom’s or Van Maur. Just because someone is smiling and helpful does not put them on you or your client’s side in the negotiation. The on site agent is like any other seller or designated seller agent. Whatever you or your clients tell the builder’s representative about anything related to the sale of the house needs to be passed on to the builder by the on site agent.

Many buyers do not understand this. They will tell the on site agent their life story and motivations. Great for the builder. Not great for your customer or client.

Post listing checklist for real estate agents

Recently I finished reading The Checklist Manifesto by Atul Gawande.

Dr. Gawande is a world class surgeon (and New York Time best selling author) who has a goal to change the quality of health care in the world. He studied how standardized a procedure with checklists, before and after performing surgery, helps make health care better simply by reducing easily preventable mistakes.

Captain Scully, the Hero on the Hudson, has a section in the book about how he  and his crew kept everyone safe by, you guessed it, following checklists all the way down to river and continuing on until everyone was out of plane. Amazing stuff.

I wanted share a post-listing checklist for agents to use, modify, add to, and make their own. Please share your additional ideas in the comments section.

The following list is for reviewing a real estate listing of a residential home which you have in the multiple listing service (MLS).The list has four objectives

  1. Maximize the exposure of your advertising
  2. Increase accuracy & reduce liability
  3. Verifying you are using all the tools you have available
  4. Communicating well to the best parties you can
  • Do you have 25 photos?
  • Virtual tour – is it loaded and did you check the link?
  • Did you write realtor.com custom language?
  • Did you create a realtor.com header?
  • Have you added realtor.com banner text?
  • Have you posted a link of virtual tour on MLS??
  • Do you have an open house scheduled? Promote the open house online
  • Are Documents such as brokerage forms and sellers disclosures uploaded onto the MLS so that buyer agents can access them easily?
  • Spell check the text
  • is the text written jargon free for buyers or with jargon for agents. I prefer jargon free for buyers.
  • review the directions – I suggest driving directions from a major highway
  • If you have a blog, did you make a listing announcement on it?
  • if you have a twitter account did you make a tweet about it?
  • if you have a Facebook business pages did you make a post about it?
  • did you share your listing off of your brokerage site?
  • review pricing – are you pretending people don’t use the internet or search parameters? $499,950 homes are invisible to half million dollar and up home buyers looking online. If home searchers don’t see the house, they cannot buy it.
Get the list as a PDF:

There is the list to start with. Still awake? Great. Please add your suggestions to the list in the comment section below.

Here are the reasons to do the items on the list;

  • Adding 25 photos (or more if you can) allows your listing to rise to the top when home buyers search by homes with number of photos. If 25 is the maximum number you can put it, put in 25. Take a look at homes for sale on Realtor.com that are competing with your listing for sale sort by number of photos (like home buyers do). Check where your listing is before and after getting to 25 photos. It makes a difference.
  • Did you make a virtual tour of the home yet? The virtual tour company options are the subject for another day, but they can range from $50 each to $300 each or something else depending on your subscription or your offices subscription. Video increase your listings findability
  • Did you write custom language for Realtor.com or the other sites where you can expand the number of characters used? Take 5 minutes to spell out words and use less jargon when you are able. Not everyone speaks,reads or understands real estate agentese. Here are some examples of real estate jargon;
    • flr
    • low E/Argon
    • w/
    • hrdwd
    • 13 seer
    • MBR
    • HOA
    • w/i pantry SS
    • fp
    • 2 sty
    • dbl
    • BI TV*LivRm
    • hrth rm
    • hwy
    • frpl
    • LL
    • “HERS” certified

Well, you get the idea. Its Jargon. Don’t use it. Write for the home buyer not another agent wherever possible. Not everyone speaks English as their native language nor have they been hanging around real estate agents all day. If you were looking for homes in German, Ukrainian, Spanish or some other language how confusing would you find abbreviations?

“85 destro lock lfg FL have cheev” – an example of specific jargon perfectly understandable to at least 12 million gamers online, but not to the rest of the world. :) Extra points if you can tell me what that means. :)

Did you take advantage of the options available to you on Realtor.com? Did you write a catchy header? Showcase the Pool in the spring and summer, talk about the South facing driveway in Winter.

 

 

Using Twitter as a research tool

Does a variation of this conversation play out in your real estate office?

Social Media or Technology enthusiasts: You guys, (or Y’all in the South) should be using Twitter. It’s great!

non-twitter users : What do I do? Tell everyone what I had for breakfast? That is a waste of time, who would read that stuff anyway.

Each side of the room walks away thinking the other side is a bit of a moron.

Sound Familiar?

So find something you are interested in. Besides real estate, I like SEO (Search Engine Optimization), learning how do to a bit of coding with HTML and CSS, using the WordPress Platform and so on. Perhaps you like sports, current events, politics or entertainment news. You can find great information on Twitter.

Find some people who write interesting articles about subjects you enjoy. For me, it’s SEO. If you also like SEO, but don’t know who to follow, start with

 

Conversions for real estate websites

What is a conversion for a real estate website?

“What is your conversion rate?” This is probably one of the most frequently asked questions from another real estate agent.

A common misconception which comes up in almost every real estate website or internet lead generation course for real estate agents is that if you have 100,000 visitors to your  site and a 5% conversion rate then you should be selling 5,000 homes. Right? Wrong.

A conversion on a real estate website does not mean that person visited your site and then bought a house from you. Oh, if it were only so easy. A conversion is when a visitor to your website does something which you intend for them to do. That action might be to click to another page, stay a certain length of time browsing your website, register for an email newsletter, ask for more information on a listing, request a buyer or seller consultation, ask for the value estimate on a property, request a special report, share your site via social media, forward a link to your site to a friend via email, etc.

Each website has a different purpose. Do not confuse the conversion definition of an eCommerce site like a flower shop, book seller, or music down load spot with your real estate site. People visit an online music store with a reasonable chance that they are going to pull out a credit card and purchase some songs or albums.  Not so with a real estate website. (At least not in my experience :) )

People visit real estate websites for similar but different reasons. They want to know how the price of the home, or how many bedrooms, baths, garages the home has. Providing that information and tracking (non user specific) how visitors navigate your website will allow you to better understand how to modify your website to better meet the needs of the people who are visiting your site. Testing and improving is called Conversion Rate Optimization.

You can use a free product called Google Analytics to measure what is going on in your site. Brian Clifton has a great book called Advanced Web Metrics with Google Analytics Third Edition

Haden Interactive also has a mini tutorial video on getting started with Google Analytics. Haden Interactive is a great resource to learn about SEO, Google Analytics, Copywriting and WordPress. Also Haden has an instructional article on installing Google Analytics

 

Haden Interactive incredibly helpful resources

So one of my favorite websites for SEO and general web helpfulness is www.HadenInteractive.com

Founded by Rebecca Haden and employing Rosie Haden and Josepha Haden, Haden Interactive is a unique shop of brilliance, uniqueness and fun. The terrific trio offer a stream of cutting edge knowledge and real world practicality. Read their stuff, watch their videos on SEO, as well as

To paraphrase the hairclub guy – I am not only a fan. I am also a client.

Rebecca, Rosie and Josepha are well, just darn amazing. They are key speakers at WordPress Camps. If you are in the Kansas City area, Josepha is chief coordinator and cat herder for a WordPress Meetup group as well as an organizer for Wordcamp Kansas City.

#teamhaden also does a masterful job at copywriting. Again, I am a client, fan, and benefactor of their wordsmith magic.

So go read their stuff already. :) www.HadenInteractive.com

Real Estate SEO Keywords – the opposite of Fight Club

Real Estate SEO Keywords – Just the opposite of Fight Club

Everyone is familiar with the First Rule of Fight Club “Don’t talk about Fight Club”.
Real Estate SEO is just the opposite of Fight Club.

You need to talk about it.  If you want someone to find you online for your favorite subdivision, it is important to talk (ok, write) about it. If you want to rank for Bella Terra in Southwest Florida, you need to mention Bella Terra in Southwest Florida somewhere on the page.

Ok, one mention is probably not enough for the search engine’s to pick up what subdivision the page is about.  Just writing about a subdivision is actually just the beginning. Depending on how many people want to rank for that term and are will to put in effort you might need to do a little more.
Here are a few suggestions of where to mention the subdivision name to enhance your real estate SEO for that page

  • URL
  • Title tag
  • Meta Description
  • A heading like an H1 or h2-h4 tag

My real estate pages are written in a short, conversational tone. I include directions to the subdivision from major roads or highways, list the amenities, the builder who built or are building there and nearby points of interest.
Additional SEO Resources

Update your browser – please!

A wonderful video by my friends at Haden Interactive

Open House promotion with ActiveRain

An effective way to promote a real estate open house is to make a post on ActiveRain.com

Activerain.com is a website with crazy high amounts of web traffic.

Recently our real estate team held three open houses all in the same neighborhood

activerain open house promotion

The original post

Note

  • The home’s address is used as the anchor text to a website showing the details of the home
  • The subdivision name is used as anchor text to a webpage talking about the subdivision
  • The name of the person working the open house is mentioned
  • The text used is from the listings on the home

What could have been better

  • A contact number for each of the agents working each open house
  • directions to each home – not everyone has a smart phone, tablet, GPS etc.
  • At least one photo of the home should have accompanied each listing
The reason you perform the above items, whether you are the listing agent or someone working the open house to gather buyers is to gain exposure for yourself and your website. Chances are if someone does an online search with Google or Bing or your choice it is more likely that your site will come up now that you have some anchor text on there. How do you think all those ad selling-referral gathering online machines work (homes.com, move.com, homevalues.com, Trulia, Zillow, etc.) They have very strong SEO and are more likely to rank higher for your listings than you.

 

 

search engine optimization